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Under the Number / 02 Margin

Used front gross is $1,528. It was worth half again as much.

Down 36.6% from the 2021 peak and back at 2019 levels, while the cars are nowhere near 2019.

Source: Haig Report, Haig Partners

Used front-end gross per unit at the public dealer groups was $1,528 in Q3 2025. That is down 36.6% from the 2021 peak and back to roughly where it sat in 2019.

Vehicle prices did not go back to 2019. That is the whole story in one sentence.

The gross went back. The cars did not.

What actually happened

The pandemic years were not a skill improvement. Constrained supply did the work, and every store looked like a good buyer because there was no other kind. When supply normalized, price transparency did what it always does and the retail side gave the margin back.

What is left is a market where the customer knows the number before he arrives and the store cannot make it up on the way out the door the way it used to.

Why this pushes everything upstream

If the retail side has been arbitraged flat, then the difference between a good used operation and a bad one is what the car cost. Not the presentation, not the closing, not the merchandising. The cost.

That is not new wisdom, it is the oldest line in the business. It is just that for about three years it stopped being load bearing and a lot of stores built habits accordingly. Those habits are expensive now.

A unit bought four hundred dollars better is four hundred dollars of front gross on a $1,528 average. That is 26%, on one decision, made before the car ever hit the lot.

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